HomeHugh SimpsonIs StraightTalk Phone Company Short Changing Customers?

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Is StraightTalk Phone Company Short Changing Customers? — 6 Comments

  1. Hugh,

    Thanks so much for making folks aware of this and also for passing the information along to Clark Howard. You are doing the folks a great service.

    • Hello mr hugh simson. Im very glad u put ur 2 cents in. Im a truck driber with exwife and kids and my own life expenses to maintain. I dont make a whole lot of money. I was a 6 year true client with boostmobile till aboit amonth ago when i finally got sick of there lies,faulty fones and almost none existant service. So i transfered my number to straight talk and have been given a fone and apack of lies and miss leadings. When purchasing this fone i was not informed of walmarts 15 return. Nore wwas i when aftr only 3 days of service i had to call them in the philipins. I even spoke with the miami office . I had complaints bout this faulty fone. It doesnt charhe correctly or not at all. Discinmects from bluetooth quite frequently-and i cannot afford a 2650.00 fine- so i need the bluetooth .. it dials people all by itself. Like the exwife that i do not like at all.lol. it ovr heats and says to disconnect from charger immediatlt, so i do ! Well, i also purchased the 2 year plam but as ive been informd. I must mail my fone in and they will not send me a temporary one till mine is fixd or replased. I cannot afford another fone or nore can i be withiut a fone – period. I need it for my compamy and children. Even possible break down emergancys. So u see, they have been neglectfull with priorty info

      • WOW you truly have had a very bad experience with ST! By the way I have been disconnected from any cell phone for going on 7 weeks! It has been WONDERFUL! Also NO drop in my business instead actually MORE business! I just told my clients I was doing this and to email me. They have complied. Also found http:/:www.pinger.com and now use their FREE no strings attached texting at WiFi locations like our McDonalds. Even have 70 minutes of FREE cell service I have not even used.

        Hugh Simpson

  2. we are also “fed up” with straight talk sevice. my $20,000 Harley Davidson was stolen outside of a store in tx and my phone was in the bag . they wont trace the phone or even give me my own call log. we have 4 phones with them and they cant give us records on 1……..

    • I got one of their new smartphones for $99 and most of the time the G3 is screwed up! As of Monday I am trying an experiment with not using a cell phone.

      In your case get through to Miami main office and ask for Grace. She is very receptive to problems.

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